Customer Success Management
Consult with ecommerce search experts to make the most out of your website search
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Your business does not have a team of developers?
The LupaSearch team never leaves your business to figure out the subtleties of ecommerce search on your own. Starting from integration and finishing with perfecting your search based on data from analytics, the LupaSearch team is here for your success.
You do not need to!
LupaSearch is a search-as-a-service solution that provides your business with an effective ecommerce search. You do not need to have any coding or search knowledge.
After discussing expectations, we set up a converting search on your website, ensuring it delivers results that meet your business KPIs.
After discussing expectations, we set up a converting search on your website, ensuring it delivers results that meet your business KPIs.
How does it work?
The LupaSearch team configures the search, guides you through the search setup (or does it for you), provides regular consultations, and helps your business improve.
Here’s how it works:
1. Demo
When you first contact the LupaSearch product consultants, we provide a search demo by using your ecommerce website product feed. This helps you see how LupaSearch would work on your store.
If you see any areas for improvement, we can immediately update them. If the search works accurately, it is ready for launch.
2. Development
You do not need to hire the best site search specialists to develop your search. The LupaSearch team collaborates with your team to identify the critical aspects relevant to your business search.
We set up agreed and proposed actions (like adding synonyms and setting up boosting or customized rules) and help you understand how to analyze reports in the LupaSearch console.
Also, the LupaSearch development team tailors the product development roadmap to the needs of the customers. If we identify a need for a new feature to solve a customer problem, we put it as the product development priority.
3. Constant improvements
You do not need to have an in-depth site search knowledge to make the most out of the search. The LupaSearch team offers regular consultations to improve your store’s conversion rates.
You do not need to have an in-depth site search knowledge to make the most out of the search. The LupaSearch team offers regular consultations to improve your store’s conversion rates.
This allows you to squeeze the most out of the site search without employing experts. Consultations and the time of the best developers on your project are included in the LupaSearch price.
You tell - we deliver
As a website owner, you know your shop and products the best. Therefore, when working with the LupaSearch team, feel free to identify weak ecommerce product search areas and pinpoint customers’ struggles. We will teach you how to solve them during the consultation or will do it for you.
When you choose LupaSearch as your site search partner, you are never left alone figuring out all the technical aspects.
We created an ecommerce search to boost your business sales. We stick to our plan.
